Technical Director, Customer Success – FireEye
As a Technical Director on the Customer Success team, Will works as
part of a small team of highly skilled software engineers. Together,
they set the development and operational direction for the FireEye
Market. Will relentlessly pursues the minimization of
"undifferentiated heavy lifting" and focuses the team's
efforts on features and experiences that differentiate FireEye
solutions from the competition. He joined FireEye through its
acquisition of Mandiant in 2014. Will has held engineering,
management, and software architecture roles during his tenure at
FireEye. Before joining the FireEye Market team, he led the design and
development of multiple intelligence dissemination projects. These
include the FireEye iSIGHT Intelligence Portal, and the Context API,
which provides intelligence context for alerts in the Helix console.
Will holds a BA in Art from the University of Florida.